Assalamualaikum ....

CHAPTER 1

BUSINESS DRIVEN TECHNOLOGY

INFORMATION TECHNOLOGY’S IMPACT ON BUSINESS OPERATIONS

         i.            Reducing costs

       ii.            Improving productivity

      iii.            Generating growth

INFORMATION TECHNOLOGY BASICS

·         Is a field concerned with the use of technology in managing and processing information

·         Covering many field that deal with the use of electronic computers and computer software to convert store,protect,process,transmit and retrieve information securely.

·         Can be an important enabler of business success and innovation

·         Not useful unless the right people know how to use and manage it effectively.

Management information systems (MIS)

                                I.            Is a business function just as marketing,finance,operations,and human resources.

                              II.            MIS is a general name for the business function and academic discipline covering the application of people,technologies,and procedures-collectively called information systems –to solve business problems.

Information Technology Basics

a)      Data,information and business intelligence

b)      IT resources

c)       IT cultures

DATA,INFORMATION AND BUSINESS INTELLIGENCE

INFORMATION

         i.            Data converted into a meaningful and useful context.

       ii.            Information from sales events could include best-selling item,worst-selling item,best customer and worst customer

BUSINESS INTELLIGENCE

1)      Applications and technologies that are used to gather,provide acess to,and analyze data and information to support decision-making efforts.

2)      Helps companies gain a more comprensive knowledge of the factors affecting their business,such as metrics on sales,production and internal operations,which help companies make better business decisions.

IT RESOURCES

Three key resources :

o   People

o   Information

o   Information Technology

IT CULTURES

Culture will influence the way people use information ( their information behavior ) and will reflect the importance that company leaders  attribute to the use of information in achieving success or avoiding failure.

Organizational information cultures :

·         Information – Functional Culture

Employees use information as a means of exercising influence or power over others.

Eg : a manager in sales refuses to share information with marketing.

·         Information – Sharing Culture

Employees across departments trust  each other to use information to improve performances.

·         Information  - Inquiring Culture

Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

·         Information – Discovery Culture

Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.