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CHAPTER 15 : CREATING COLLABORATIVE PARTNERSHIP

Teams , Partnerships, and Alliances

- organizations create and use teams, partnerships, and alliances to:

• undertake new initiatives
• address both minor and major problems
• capitalize on significant opportunities

-organizations create teams, partnerships and alliances both internally with employees and externally with other organizations.

-collaboration system is to support the work of teams by facilitating the sharing and flow of information.

-core competency is an organization's key strength, a business function that it does better than any of its competitors.

-core competency strategy is organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes.

-information partnerships occurs when two or more organizations cooperate by integrating their IT systems, thereby providing customers with the best of what each can offer.

Workflow Management Systems

-workflow defines all the steps or business rules, from beginning to end, required for a business process.

-workflow management system is facilitates the automation and management of business processes and controls the movement of work through the business process.

Groupware Systems 

-groupware is software that supports team interaction and dynamics including calendaring, scheduling and videoconferencing.

Web Confrencing

-blends audio, video, and document-sharing technologies to create virtual meeting rooms where people "gather" at a password-protected website.

Videoconferencing

-a set of interactive telecomunication technologies that allow two or more locations to interact via two way video and audio transmissions simultaneously.

Instant Messaging

-types of communications services that enables someone to create a kind of private chat room with another individual to communicate in real time over the internet.